Family/Employee/Assistance Programs (FEAP)
Key Services
• Patient/Practitioner/Pharmacy Alliance (PPPA)
• Medication/Treatment Adherence Education/Intervention
• Referral/Connection Coordinating Services
• Mental/Medical Health Wellness Education/Support
• Insurance Program Navigation/Advocacy
• Family Proxy Services
Family Members/Employees including CEOs, CFOs, Presidents, Vice Presidents,
Human Resource Managers, Mail Room Employees and every employee inbetween
needs support, support, support, regularly updated skills, and
innovative, refreshed ideas often. At South OC Wellness- we have developed a
NEW and EXCITING Family/Employee Assistance Program (FEAP) to support the
family members and employees who work tirelessly every day to build
reputation and prosperity for the organizations they support. Each family
member and employee’s heath must come first. As the family
member/employee’s health wellness mental/medical health wellness challenges
diminish there will be:
• Decreases in absenteeism
• Decreases in turnover
• Decreases in rising medical/behavioral healthcare costs
• Decreases in organizational stress and overhead costs
Our “Connection Coordinators” realize employees today are busy with work, family,
social events, chores, childcare, elderly care, driving long distances, and often their
own self care will be neglected. This lack of self care can lead to unnecessary
absences from work, increased illness, depression, anxiety and stress. Our
Connection Coordinators can help make people’s lives easier so they can enjoy their
regularly scheduled time off!
Connection Coordinators offers family/employee support services such as:
• Evaluation of your personal and family life and health wellness challenges
• Education about what is and what is not covered under your personal health
insurance policies
• Physician/Facility Matching to your needs and or treatment issues
• Doctor Appointment Scheduling/Canceling/Re-Scheduling
Insurance Navigation and Concierge Services
Personal Assistant Service (scheduling) and connections for-Addiction Services,
Support Groups, Car Services, Daycare Services, Legal Services, Financial Services,
Reservations, Dental Appointments, Eye Care appointments, Utility assistance,
Moving assistance, Internet Searches for Specific Products/Information. We are a
one stop “concierge” information center. If you need help we are there!
South OC Wellness Connection Coordinators are experienced leaders in working with
insurance organizations to make sure they deliver appropriate and life saving
services. We understand how insurance organizations deliver medical and
behavioral healthcare policies and procedures, and how you can get lost in the
shuffle. We have a strong reputation for client-focused, innovative and proven
solutions to attain positive outcomes for insurance coverage and reimbursement.
Because of our ability to work, collaboratively with employers, health plans,
government and public entities, we can provide time saving, cost effective services
and advocacy services while attaining high client and member satisfaction ratings.
We provide education about Medicare, Medi-Cal, Senior Policies, Mental health,
Addiction and Medical health benefits + coordination of your health services to make
your employee’s life easier, so they can focus on work and productivity. South OC
Wellness-Connection Coordinators assists with:
• Managing employee’s time by implementing innovative customer service
communication tactics with public and private entities on behalf of your
employees.
• Support of your employees in Time Saving Strategies
• Increase in Mental Health Awareness and Wellness
• Care Coordination of Employee Needs
• Mediation between Employees and Department Heads
South OC Wellness-Connection Coordinators offers you a team of experienced and
caring professional agents, and supportive interventionists, committed to meeting
your needs and providing you with the best personalized care programs you would
desire. We can customize your program to meet the specific needs of you and your
employees.
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